Though our organization is strictly a Windows computing environment, there are a few people within the IT department that run Macs at home. As I was one of them, I wanted to explore running Lync on Mac OSX 10.9 Mavericks.
I downloaded Lync for Mac 2011, but was having difficulty signing in.
Investigating online, I found this article:
http://onlinehelp.microsoft.com/en-us/office365-enterprises/hh534388.aspx
But still, things weren't working:
A support call to Microsoft didn't yield the answer at all. I assumed it was a very minor detail, and that was correct. After days of nothing, I stumbled across the correct configuration.
Ensure you've got all the updates downloaded for Lync / Office 2011 for Mac.
Correct syntax for sign in is to use your email address in both the email address AND user ID fields. I was trying username or domain\username and getting no results.
In the Advanced options, you want Use Kerberos authentication unchecked, and the radio button to use Automatic Configuration, as shown below:
At that point, you'll be able to sign in.
