Today, I found myself unable to open Skype for Business. I would load the application and it would crash.
Examining my Event Viewer, I found the following:
Level: Error
Source: Application Error
Event ID: 1000
Faulting application name: lync.exe, version: 16.0.4690.1000, time stamp: 0x5acd052e
Faulting module name: KERNELBASE.dll, version: 10.0.15063.1029, time stamp: 0x99b50546
Exception code: 0xc06d007e
Fault offset: 0x000f0132
Faulting process id: 0x3364
Faulting application start time: 0x01d40178ed74b119
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office16\lync.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: fde33f51-913a-4302-9674-3a5370420999
Faulting package full name:
Faulting package-relative application ID:
I was a bit perplexed as I had run successfully last week after receiving updates.
I found the resolution here (thanks to Brian):
https://community.spiceworks.com/topic/2126287-skype-for-business-2016-problems-after-kb4018323
- Open your Playback devices menu by right-clicking on the volume icon on your taskbar (or your preferred method)
- Highlight your current playback device and select the Properties button.
- Select the Advanced tab on the resulting window.
- Under the heading ,"Exclusive Mode", ensure that both checkboxes are unchecked. Really, you can deselect the first checkbox and it will gray out the second for you.
My organization transitioned from running Office Communications Server 2007 to Lync via Office 365. One of the benefits of the Office 365 implementation is that you can run applications like Lync while properly on the corporate network or while remote with Internet access.
Though our organization is strictly a Windows computing environment, there are a few people within the IT department that run Macs at home. As I was one of them, I wanted to explore running Lync on Mac OSX 10.9 Mavericks.
I downloaded Lync for Mac 2011, but was having difficulty signing in.
Investigating online, I found this article:
http://onlinehelp.microsoft.com/en-us/office365-enterprises/hh534388.aspx
But still, things weren't working:
A support call to Microsoft didn't yield the answer at all. I assumed it was a very minor detail, and that was correct. After days of nothing, I stumbled across the correct configuration.
Ensure you've got all the updates downloaded for Lync / Office 2011 for Mac.
Correct syntax for sign in is to use your email address in both the email address AND user ID fields. I was trying username or domain\username and getting no results.
In the Advanced options, you want Use Kerberos authentication unchecked, and the radio button to use Automatic Configuration, as shown below:
At that point, you'll be able to sign in.
Let me preface this post with saying: running Office Communicator or Lync on Citrix is not ideal. Why? It's a presence application. Unless you're working directly in OCS or the Lync client, your session on the XenApp server is idle, there fore your 'available' or 'idle/away' indicators may be inaccurate.
That being said, it can be handy to have your IM client readily available on Citrix.
I had been running Office Communicator 2007 R2 successfully, but Lync 2010 was giving me error messages:
"Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Office Outlook and set it as the default mail client."
I had installed Outlook 2010 and launched it, checked the default mail client, all to no avail.
The problem? I had actually published the wrong exe.
This Citrix forum post tipped me off to the mistake. The correct application? "C:\Program Files (x86)\Microsoft Lync\communicator.exe"
http://forums.citrix.com/thread.jspa?messageID=1715879
