Showing posts with label XenApp. Show all posts
Showing posts with label XenApp. Show all posts

Tuesday, February 19, 2013

Clearing an Error on Microsoft Lync 2010 published on Citrix XenApp

Let me preface this post with saying: running Office Communicator or Lync on Citrix is not ideal.  Why?  It's a presence application.  Unless you're working directly in OCS or the Lync client, your session on the XenApp server is idle, there fore your 'available' or 'idle/away' indicators may be inaccurate.

That being said, it can be handy to have your IM client readily available on Citrix.

I had been running Office Communicator 2007 R2 successfully, but Lync 2010 was giving me error messages:

"Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Office Outlook and set it as the default mail client."

I had installed Outlook 2010 and launched it, checked the default mail client, all to no avail.

The problem?  I had actually published the wrong exe.

This Citrix forum post tipped me off to the mistake.  The correct application?  "C:\Program Files (x86)\Microsoft Lync\communicator.exe"

http://forums.citrix.com/thread.jspa?messageID=1715879