Let me preface this post with saying: running Office Communicator or Lync on Citrix is not ideal. Why? It's a presence application. Unless you're working directly in OCS or the Lync client, your session on the XenApp server is idle, there fore your 'available' or 'idle/away' indicators may be inaccurate.
That being said, it can be handy to have your IM client readily available on Citrix.
I had been running Office Communicator 2007 R2 successfully, but Lync 2010 was giving me error messages:
"Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Office Outlook and set it as the default mail client."
I had installed Outlook 2010 and launched it, checked the default mail client, all to no avail.
The problem? I had actually published the wrong exe.
This Citrix forum post tipped me off to the mistake. The correct application? "C:\Program Files (x86)\Microsoft Lync\communicator.exe"
http://forums.citrix.com/thread.jspa?messageID=1715879
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